Articles
Administration Overview
This article explains all about the Administration site, like roles and permissions, general settings, and managing workflows.
Add Audit Log to a Form
This article briefs the procedure to add an Audit Log to a Form.
Add Connection Credentials
This article explains the procedure to add connection credentials.
Add Custom Actions
This article explains the steps to add custom actions in HotOperation solutions process page.
Add Custom Events to Audit Log
This article explains the process to add custom events to a case Audit Log.
Add Email Template Filters via Config Set
This article explains the process to add email template filters via config set.
Add Tabs to Form
V10.4
Overview
Displaying data in tabs in a form makes it easier for you to manage content for large implementations and display large content in an organized format. With all the view content displayed in tabs in a form, you can h...
Analytics Overview
Analytics Overview
Application Variables
This is the list of application variables supported in Cora Orchestration.
Archive Overview
This article provides an overview on archiving in Cora Orchestration.
Configure Active Directory Synchronization Service (ADSS)
Starting with V10.0, Cora SeQuence has been renamed to .
V10.6 and later Overview After you install Cora SeQuence, you can configure the Active Directory Synchronization Service (ADSS) to import users from your Active Directories into C...
Configure Archive
This articles explains how to configure archiving in Cora Orchestration.
Configure Case Automation Rules
This article explains how to configure Case Automation Rules.
Configure Dynamic Completion Message for Activities and Workflows
This article explains the procedure to configure dynamic completion messages for an activity or a workflow.
Configure File Writer Activity with OAuth
This article explains how to configure the File Writer activity with OAuth.
Configure Grid Filtering Mode
This article helps you configure grid filtering mode.
Configure OAuth 2.0 Credentials
Starting with V10.0, Cora SeQuence has been renamed to .
V10.6 and later
Overview
supports OAuth 2.0 Client Credentials Grant flow to consume external services. In the Client Credentials Grant flow there is no user inte...
Configure YAML Overrides in Config Sets
This article explains how to configure overrides in Config Sets.
Configuring Elasticsearch Service
This article explains how to configure the Elasticsearch service.
Configuring Kafka Producers and Subscribers
Starting with V10.0, Cora SeQuence has been renamed to .
V10.x Overview You configure Kafka activities to set up a messaging mechanism within Cora SeQuence or between Cora SeQuence and other applications. Apache Kafka ® is a distribute...
Connect a Case Configuration Set to a Solution
This article helps you connect a configuration set to a Solution.
Create a Case Configuration Set
This article helps you create case configuration sets.
Create a Report Dashboard
This article helps you create a report dashboard.
Deep Link Examples
Use these deep link examples for different URLs in the portal.
Define Case Configuration Set for Case Scoring
This article explains the procedure to define a case configuration set for case scoring and configure JES jobs for case scoring.
Deploying and Managing Shared Views
Starting with V10.0, Cora SeQuence has been renamed to . V10.5 Overview If you have the Shared Views permission, you can deploy Shared Views across environments. To deploy shared views, you export the existing shared views from one system, an...
Enable and Add a Substitute
This article briefs you on how to enable and add a substitute.
Granting Shared View Permissions
Starting with V10.0, Cora SeQuence has been renamed to . V9.6 and later Overview There can be several needs for personalized system grid views and shared grid views. For example, you may want to create different views of the My Tasks grid for...
Integrate and Configure AI Agents Service
This article explains the process to configure AI Agents Providers.
Integrate Semantic Kernel as a Service
This article explains the integration of Semantic Kernel as a Service in Cora Orchestration.
Manage Organization Settings
Starting with V10.0, Cora SeQuence has been renamed to .
V10.7 Overview provides a robust OBS (organizational breakdown structure) mechanism capable of handling large organizations with thousands of groups and subgroups. On the Organiz...
Sample Archiving Policies
This article provides sample archiving policies.
Session Configuration
This article explains how to configure session timeout in Cora Orchestration.
Sample Queries to generate Azure Application Insight reports
This article provides you some sample queries to generate Azure Application Insight reports.
Working with Grid Views
V9.6 Overview To display information that is most relevant to specific cases, users can add, remove, and reorder the columns of a grid, as well as, filter and sort the data according to any of the grid's parameters. After arranging the grid view...