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Support

Create Comment Conversation Type

V9.4.1

Overview

Comment conversation type is a solution-level reusable component in Cora SeQuence. The Comment conversation type with Conversations View component enables you to display all the case related comments in one place within the case.

Configuration of Comment conversation type is similar to other conversation types.
For details, see this article.

NOTE
These are new comments, and are different from the general comments and Q&A sections that exist in the product.

Language support

Starting from V9.5, localization of Comment conversation type is supported by default.
For details on multilingual configuration, see this article.

Conversation component is translated according to form's Globalization settings:

  • if Localizable = False, use the Language activity definition
  • if Localizable = True, use the user's language