Genpact Cora Knowledge Center


Create Comment Conversation Type



Comment conversation type is a solution-level reusable component in Cora SeQuence. The Comment conversation type with the Conversations View component enables the user to display all the case related comments at one place within the case.

The configuration for Comment conversation type is similar to other conversation types.
For details, see this article.

These are new comments, and are different from the general comments and Q&A sections that exist in the product.