OOTB Dashboards for Operations Manager

List of out-of-the-box/main Dashboards available to Operations Manager:

Object name	Object details	Type of object or report
Current Pending Work by Hours to Target Date (Has a drill report)	Calculation: Subtracts the target date of all cases that are not in “Closing” status from the current date and their target date is not going to be extended, and then distributes the result by an Overdue range (time to closure date): More than 8 hours In the next 4-8 hours In the next 4 hours In the next hour Overdue No due date	Bar chart Y-axis: Hours X-axis: Number of cases
Current Open Cases By Status (Has a drill report)	Distribution of current open cases by their status.	Pie chart by status
Current Team Open Cases Workload	Distribution of cases, currently allocated to each team, which are not in closing status, and their target date is not going to be extended.	Bar chart Shows the distribution of cases by Team. The chart also displays a bar for unassigned cases.