Lite Case Search

V3.1 and later

With Case Search a lite user can search for a case using the Case Id or the Requestor mail Id.

1. Click Case Search on the left panel menu. The Lite Case Search page is displayed.
2. Enter the Case Id or the Requestor mail Id.
3. Click Search.
4. The case details are displayed in the grid on the same page. It is a read only record.

To enable Lite portal refer to the Enable Lite Portal article.