This is an update for Cora OpsManager v2.1.1, which resolves the product issue detailed below.
To download the release package and instructions, click here.
For a closed case, on sending an email with the originated mail box ID in the CC field, and the Case ID in the subject line, a new case was created with corrupt details.
|For such cases, if the originated mail box ID is in the To or CC field of the email, a new case is created with details from the originated mail box ID defined in the MailboxRoutingConfig.|
If no match is found in MailboxRoutingConfig, the case is created with details from the originated mail box defined in the PlatformConfig.