This category contains all information related to Cora OpsManager configuration.
Articles
Modify General Settings
Modify General Settings in Cora OpsManager
Modify Case Action and Status Labels in Cora OpsManager
Modify Case Action and Status Labels in Cora OpsManager
Target Date Calculation Parameters
Target Date Calculation Parameters
Configure Respond By for Cases
This article helps you configure Respond By for Cases.
Add New Case Category
How to add new case Category?
Add New Case Type
How to create a case type?
Add New Case Sub Type
How to create a Sub Type?
Associate Roles to Categories
Associate Roles to Categories
Create Configuration Sets
Create Configuration Sets
Add Configuration Set Properties
How to define/add Configuration Set properties?
Create New Email Template
How to create an email template in Cora OpsManager?
Add Users to Groups in Cora OpsManager
How to add users to groups in Cora OpsManager?
Conditional Formatting on Cases
How to apply conditional formatting on case in Cora OpsManager?
Modify Report Permissions
How to modify Report permissions in Cora OpsManager?
Create Automatic Alerts
How to Create Automatic Alerts?
Create Automatic Email Reminders
This article helps you create automatic email reminders for a case related email.
Configure Similar Case Identification
Configure Similar Case Identification