Product Support Matrix

V10.x except 10.0

Minimum screen resolution

Component	10.x
Administration site	1366 × 786
Portal site	1366 × 786

Cloud services

	10.x	10.7.1
Amazon RDS for SQL
Elasticsearch SAAS	7.9.x – 7.17.x 8.x (from V10.3)	7.9.x – 7.13.x 8.x (from V10.3)
AWS native Elasticsearch
Apache Kafka More details here.
Azure Service Bus
Kubernetes

Operating systems

	10.x	10.5	10.7
Linux
Windows Server 2016
Windows Server 2019
Windows Server 2022

Microsoft SQL Database

	10.0	10.5	10.6	10.7
Microsoft SQL Server 2016 SP1 (Enterprise and Standard)
Microsoft SQL Server 2017
Microsoft SQL Server 2019
Microsoft SQL Server 2022
Azure SQL Managed Instance

Desktop browser (Administration application)

	10.x
Microsoft Edge
Chrome

Desktop browser (Portal application)

	10.x
Microsoft Edge
Chrome

Integration tools

	10.x
Azure Service Bus
Azure file storage
Apache Kafka
Amazon S3 file support
Messaging Bus (Apache ActiveMQ)

V9.x

Minimum screen resolution

Component	9.x
Flowtime site	1366 × 786
Administration site	1366 × 786

Cloud services

	9.0	9.1	9.2	9.4	9.8.3
Amazon RDS for SQL
Elasticsearch SAAS				7.6.x – 7.10.x	7.9.x – 7.17.x
AWS native Elasticsearch
Apache Kafka More details here.
Azure Service Bus

Windows Server Operating System

	9.x
2016
2019

Microsoft SQL Server

	9.x
2016 SP1 (Enterprise and Standard)
2017
Azure SQL Managed Instance
2019

Desktop browser (Administration application)

	9.x	9.8
IE11
Microsoft Edge
Chrome

Desktop browser (Flowtime application)

	Up to 9.7	9.8
IE11
Microsoft Edge
Chrome
Safari

Integration tools

	9.0	9.2	9.7.1	9.8
Azure Service Bus
Azure file storage
Apache Kafka
Amazon S3 file support
Messaging Bus (Apache ActiveMQ)

V8.x

IMPORTANT: To use Internet Explorer, set Compatibility Mode to OFF. If Compatibility Mode is set to ON, certain functions do not work properly.

Minimum screen resolution

Flowtime site	1366X786
Administration site	1366X786

Cloud services
	8.1	8.2	8.3	8.4	8.5	8.6	8.7	8.8
Amazon RDS for SQL	X	X	X	V	V	V	V	V
Windows Server OS
	8.1	8.2	8.3	8.4	8.5	8.6	8.7	8.8
2008 SP1	V	V	V	V	V	V	X	X
2008 SP2	V	V	V	V	V	V	X	X
2008 R2	V	V	V	V	V	V	V	V
2008 R2 SP1	V	V	V	V	V	V	V	V
2012	V	V	V	V	V	V	V	V
2012 R2	V	V	V	V	V	V	V	V
2016	X	V	V	V	V	V	V	V
2019	N/A	N/A	N/A	N/A	N/A	N/A	N/A	V
MS SQL Server
	8.1	8.2	8.3	8.4	8.5	8.6	8.7	8.8
2008 R2	V	V	V	V	V	V	V	X
2012	V	V	V	V	V	V	V	X
2014	V	V	V	V	V	V	V	V*
2016	V	V	V	V	V	V	V	V*
2016 SP1	V	V	V	V	V	V	V	V
2017	X	X	X	V	V	V	V	V
Azure SQL Managed Instance	N/A	N/A	N/A	N/A	N/A	X	X	V
* Enterprise Edition only
SharePoint - All editions (for Flowtime)
	8.1	8.2	8.3	8.4	8.5	8.6	8.7	8.8
2007	X	X	X	X	X	X	X	X
2010	V	X	X	X	X	X	X	X
2013	V	V	V	V	V	X	X	X
2016	N/A	N/A	N/A	N/A	X	X	X	X
SharePoint (for Sequence SharePoint App)
	8.1	8.2	8.3	8.4	8.5	8.6	8.7	8.8
2013	X	V	V	V	V	X	X	X
2016	X	V	V	V	V	X	X	X
2016 Online	X	V	V	V	V	X	X	X
Integration to Microsoft Dynamics CRM
	8.1	8.2	8.3	8.4	8.5	8.6	8.7	8.8
CRM 4.0 (2007)	X	X	X	X	X	X	X	X
CRM 2011	V	V	V	V	V	V	V	V
CRM 2013	V	V	V	V	V	V	V	V
CRM 2015	V	V	V	V	V	V	V	V
CRM 2016	V	V	V	V	V	V	V	V
CRM  V9	N/A	N/A	N/A	N/A	N/A	N/A	V	V
Desktop browser (Administration website)
	8.1	8.2	8.3	8.4	8.5	8.6	8.7	8.8
IE 9	V	V	V	V	V	X	X	X
IE 10	V	V	V	V	V	V	X	X
IE 11	V	V	V	V	V	V	V	V
Microsoft Edge	X	X	X	X	X	X	X	X
Chrome	X	X	X	X	X	V	V	V
Desktop browser (Flowtime website and ProcessTOGO )
	8.1	8.2	8.3	8.4	8.5	8.6	8.7	8.8
IE 8	X	X	X	X	X	X	X	X
IE 9	V	V	V	V	V	V	X	X
IE10	V	V	V	V	V	V	V	X
IE 11	V	V	V	.V	V	V	V	V
Microsoft Edge	V	V	V	V	V	V	V	V
Firefox	V	V	V	V	V	V	V	X
Chrome	V	V	V	V	V	V	V	V
Safari	V	V	V	V	V	V	V	V

Up to V7.10

IMPORTANT:
To use the Internet Explorer browser, set Compatibility Mode to OFF. If Compatibility Mode is set to ON, certain functions do not work properly.

Cloud services
	7.5	7.6	7.7	7.8	7.9	7.10
Amazon RDS for SQL	X	X	X	X	X	X
Windows Server OS
	7.5	7.6	7.7	7.8	7.9	7.10
2008 SP1	V	V	V	V	V	V
2008 SP2	V	V	V	V	V	V
2008 R2	V	V	V	V	V	V
2008 R2 SP1	V	V	V	V	V	V
2012	V	V	V	V	V	V
2012 R2	V	V	V	V	V	V
2016	X	X	X	X	X	X
MS SQL Server (Standard or higher only)
	7.5	7.6	7.7	7.8	7.9	7.10
2008 R2	V	V	V	V	V	V
2012	V	V	V	V	V	V
2014	X	X	V	V	V	V
2014 SP1	X	X	X	X	X	V
2016	X	X	X	X	X	X
2017	X	X	X	X	X	X
SharePoint - All editions (for Flowtime)
	7.5	7.6	7.7	7.8	7.9	7.10
2007	V	V	V	V	V	V
2010	V	V	V	V	V	V
2013	V	V	V	V	V	V
2016	N/A	N/A	N/A	N/A	N/A	N/A
SharePoint (for Sequence SharePoint App)
	7.5	7.6	7.7	7.8	7.9	7.10
2013	X	X	X	X	X	X
2016	X	X	X	X	X	X
2016 Online	X	X	X	X	X	X
Integration to Microsoft Dynamics 365 CRM
	7.5	7.6	7.7	7.8	7.9	7.10
CRM 4.0 (2007)	V	V	V	V	V	V
CRM 2011	X	V	V	V	V	V