Genpact Cora Knowledge Center


Dynamics CRM Activities Overview

Cora SeQuence includes several out-of-the-box activities that integrate with Microsoft Dynamics CRM. These activities enable you to create, retrieve, edit CRM entities, and execute CRM actions. 

Each activity has a step-by-step wizard, in which you define the connection to a CRM instance, and then define how the process interacts with the CRM entities or action.

Cora SeQuence supports the following CRM integration activities.