Genpact Cora Knowledge Center


Server Error in ProcessTOGO Application


When you open a form or a task in ProcessTOGO in Cora SeQuence 8 or later, you receive the following error message.


This is a known issue in the web.config file.

Affected Versions

8.1 and later.


  1. Access the ProcessTOGOweb.config file.
  2. Locate the two control sections that contain the following tagPrefix definition.
    add tagPrefix="sq" namespace="PNMsoft.Sequence.Forms.Web.UI.Controls" assembly="PNMsoft.Sequence.Forms.Web, Version=, Culture=neutral, PublicKeyToken=0a1a1b90c1c5dca1"
  3. Replace with in both places.
  4. Save the web.config file.