Genpact Cora Knowledge Center


Fetch/Return is Not Visible in ProcessTOGO


You do not have the option to fetch or return queued tasks in ProcessTOGO.


You need to add additional configurations to the ProcessTOGO configuration file.

Affected Versions

7.0 and later.


  1. On the server where ProcessTOGO is installed, access the WorkflowExplorer.Mobile.config file.
    C:\Program Files\PNMsoft\Shared Resources\Components\WorkflowExplorer\Config
  2. Add the following entry under the <views> section and restart the ProcessTOGO site.
    The version should be the major product version that you have. For example, if you have Cora SeQuence v7.2, the version in the markup should be If you have Cora SeQuence 8.1, the version in the markup should be
<add name="ToolBarView" type="PNMsoft.Sequence.Client.Web.UI.Views.ToolBarView, PNMsoft.Sequence.Client.Web, Version=, Culture=neutral, PublicKeyToken=0a1a1b90c1c5dca1"></add>