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  1. Add Custom Action

    Created On: 03/26/2024 in Cora Case Manager Customization
    Starting with V4.0, has been renamed to . V4.1 and later In you as a user from the product team, can create new actions, known as custom actions, as per need. To add custom actions: Create your new action workflow in the Administration ...

  2. Add Email Template Filters via Config Set

    Created On: 03/22/2024 in Cora Orchestration Administration
    This article explains the process to add email template filters via config set.

  3. Modify General Settings

    Created On: 03/19/2024 in Cora Case Manager Configuration
    Starting with V4.0, has been renamed to . V4.0 The pre-defined general settings are available to power users on General Settings tab under Ops Manager Admin. Settings made through this tab are in sync with the respective lookup tables on Admi...

  4. Roles in Cora Case Manager

    Created On: 03/19/2024 in Cora Case Manager
    Starting with V4.0, has been renamed to . Overview Users in are categorized into different groups, and based on the rights assigned, the users can perform different actions.  Roles Following are the general roles you can assign to users in ....

  5. Cora Case Manager 4.0.3 Release Notes

    Created On: 02/26/2024 in Cora Case Manager Release Notes Cora Case Manager 4.x
    Cora Case Manager 4.0.3 Release Notes

  6. Cora Orchestration 10.6 Release Notes

    Created On: 02/15/2024 in Cora Orchestration Release Notes Cora Orchestration 10.x
    Cora Orchestration 10.6 Release Notes

  7. Configure Preview Attachment

    Created On: 02/05/2024 in Cora Orchestration Administration Conversations
    This article helps you configure Preview Attachment.

  8. Configure Comment Conversation Type

    Created On: 02/05/2024 in Cora Orchestration Administration Conversations
    This article helps you configure Comment conversation type.

  9. Conversation Types in the Conversations View

    Created On: 02/05/2024 in Cora Orchestration Administration Conversations
    List of Conversation Types in the Conversations View

  10. Configure Task Conversation Type

    Created On: 02/05/2024 in Cora Orchestration Administration Conversations
    This article helps you configure a Task conversation type.