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  1. Hide Case Conversations

    Created On: 08/29/2019 in Cora OpsManager (Legacy Cora Case Manager) Setup Customization
    How to hide particular type of Case conversations?

  2. View Trends Dashboards for Team Leader

    Created On: 08/29/2019 in Cora OpsManager (Legacy Cora Case Manager) Case Management
    View Trends Dashboards for Team Leader

  3. View Measurements Dashboards for Team Leader

    Created On: 08/29/2019 in Cora OpsManager (Legacy Cora Case Manager) Case Management
    View Measurements Dashboards for Team Leader

  4. View Trends Dashboards for Operations Manager

    Created On: 08/28/2019 in Cora OpsManager (Legacy Cora Case Manager) Case Management
    View Trends Dashboards for Operations Manager

  5. View Measurements Dashboards for Operations Manager

    Created On: 08/28/2019 in Cora OpsManager (Legacy Cora Case Manager) Case Management
    View Measurements Dashboards for Operations Manager

  6. Configure Database Connection Redirection to Enable Read-Only Queries

    Created On: 08/27/2019 in Cora SeQuence (Legacy Cora Orchestration) Installation, Deployment, and Configuration
    Configure the ApplicationIntent property to enable read-only database queries.

  7. Change Priority Calculation Logic based on the Incoming Emails

    Created On: 08/27/2019 in Cora OpsManager (Legacy Cora Case Manager) Setup Customization
    How to change the priority calculation logic based on the incoming emails.

  8. Customize Main Dashboard in Cora OpsManager

    Created On: 08/27/2019 in Cora OpsManager (Legacy Cora Case Manager) Setup Customization
    Customize Main Dashboard in Cora OpsManager

  9. Signed Workflows

    Created On: 08/25/2019 in Cora SeQuence (Legacy Cora Orchestration) Developers Workflows
    Sign your workflow to make sure that no one can make changes to it.

  10. Associate Roles to Categories

    Created On: 08/21/2019 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    Associate Roles to Categories