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  1. Define Multi-language Auto Notification Template

    How to define multi-language auto notification template?
  2. Define Keywords to Set Case Priority based on Subject Line

    How to define keywords to set Case Priority based on Subject Line?
  3. Add multiple-file upload snippet to a form

    Add a JavaScript snippet that enables end-users to attach several files to a form.
  4. OOTB Dashboards for Team Leader

    List of OOTB dashboards for Team Leader.
  5. OOTB Dashboards for Operations Manager

    List of OOTB Dashboards available to Operations Manager.
  6. Add Mailboxes to Cora OpsManager

    How to add mailboxes to Cora OpsManager?
  7. Send a case for Indexing based on Input Channel

    How to set Sending a case for Indexing based on Input Channel?
  8. Cora SeQuence 8.7.0.4 Release Notes

    Update for Cora SeQuence V8.7, which includes fixes to product issues.
  9. Manage Cases as Team Member

    How to manage cases as Team Member?
  10. Service Bus Consumer activity

    Configure the Service Bus Consumer activity.