Genpact Cora Knowledge Center

Support

Popular Articles

  1. Conditional Formatting on Cases

    Last Updated: 07/02/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to apply conditional formatting on case in Cora OpsManager?

  2. Add Users to Groups in Cora OpsManager

    Last Updated: 05/30/2019 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to add users to groups in Cora OpsManager?

  3. Create Organization Address Book

    Last Updated: 09/09/2019 in Cora OpsManager (Legacy Cora Case Manager) Setup Customization
    How to create organization address book?

  4. Working with Flowtime Grid Views

    Last Updated: 01/17/2025 in Cora SeQuence (Legacy Cora Orchestration) Administrators Flowtime
    Users can add, remove, and reorder the columns of a grid, as well as, filter and sort the data and save the view as a personal view or a shard view, based on permissions.

  5. PowerShell Function: Set-CoraSeQuenceConnectionString

    Last Updated: 07/16/2024 in Cora SeQuence (Legacy Cora Orchestration) Installation, Deployment, and Configuration Version 9.0 and Later PowerShell Modules Functions
    Parameters of the Set-CoraSeQuenceConnectionString PowerShell function.

  6. Cora Orchestration 10.5 Release Notes

    Last Updated: 07/16/2024 in Cora Orchestration Release Notes Cora Orchestration 10.x
    Cora Orchestration 10.5 Release Notes

  7. Cora SeQuence 9.5 Release Notes

    Last Updated: 10/11/2021 in Cora SeQuence (Legacy Cora Orchestration) Release Notes Cora SeQuence 9.x
    Cora SeQuence V9.5 introduces the following features and improvements: Turnaround time (TAT) for tasks, Text Classification, HTML Sanitization, and enabled client fields with unsigned variables.

  8. Product Support Matrix

    Last Updated: 12/31/2024 in Cora Orchestration
    This article briefs about the product supports matrix.

  9. Cora OpsManager 1.9.4 Release Notes

    Last Updated: 06/07/2021 in Cora OpsManager (Legacy Cora Case Manager) Release Notes Cora OpsManager 1.x
    Cora OpsManager Release Notes 1.9.4

  10. Add New Case Type

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to create a case type?