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Cora OpsManager 3.4 Release Notes
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How to manage cases as Operations Manager?
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How to manage cases as Team Leader?
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How to manage cases as Team Member?
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How to hide particular type of Case conversations?
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Recommendations for avoiding latency issues.
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Recommendations on how to solve email delivery issues.
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Use the Sub Workflow Activity to kick off another workflow from within the parent workflow. The sub workflow is another workflow that is defined in Sequence.
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Cora OpsManager V3.3 introduces the following features and improvements: new roles for power users, status display of linked cases from parent case, and customizable My Tasks grid.
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Cora OpsManager 1.8 Release notes