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  1. Associate Roles to Categories

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    Associate Roles to Categories

  2. Add New Case Sub Type

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to create a Sub Type?

  3. Add New Case Type

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to create a case type?

  4. Add New Case Category

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to add new case Category?

  5. Modify Case Action and Status Labels in Cora OpsManager

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    Modify Case Action and Status Labels in Cora OpsManager

  6. View Cases I Started

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Case Management
    How to view list of cases I started?

  7. SQL Tables in Cora OpsManager

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Customization
    Major Tables in OpsManager

  8. Customize Main Dashboard in Cora OpsManager

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Customization
    Customize Main Dashboard in Cora OpsManager

  9. Remove the New Request button from Case

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Customization
    How to remove the New Request button from Case?

  10. Customize Portal Menu

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Customization
    How to customize Portal Menu?