Genpact Cora Knowledge Center

Support

Updated Articles

  1. Modify Grid Columns in Cora OpsManager

    Last Updated: 02/20/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Customization
    How to modify grid columns in Cora OpsManager?

  2. Duplicate Form Records in UACT Table

    Last Updated: 02/11/2020 in Cora SeQuence (Legacy Cora Orchestration) Tips & Troubleshooting Troubleshooting
    When a user clicks a form's Submit button more than once, multiple records are created in the UACT table.

  3. Modify Report Permissions

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to modify Report permissions in Cora OpsManager?

  4. Associate Roles to Categories

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    Associate Roles to Categories

  5. Add New Case Sub Type

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to create a Sub Type?

  6. Add New Case Type

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to create a case type?

  7. Add New Case Category

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to add new case Category?

  8. Modify Case Action and Status Labels in Cora OpsManager

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    Modify Case Action and Status Labels in Cora OpsManager

  9. View Cases I Started

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Case Management
    How to view list of cases I started?

  10. SQL Tables in Cora OpsManager

    Last Updated: 02/05/2020 in Cora OpsManager (Legacy Cora Case Manager) Setup Customization
    Major Tables in OpsManager