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  1. Lock Workflow Instance Execution

    V10.1 and later Overview By default, a workflow instance is locked  during its execution to block concurrent execution of workflow instances, and prevent data discrepancy. While the workflow instance is locked, no other application or user ...
  2. Built-in Command Activity Overview

    V10.5 Context Use the Built-in Command activity to execute Case Operations or Hot Operations or Process Operations actions in the workflow.  IMPORTANT When you execute Assign, Fetch, or Return built-in commands during the creation of t...
  3. Add Custom Action

    Starting with V4.0, has been renamed to . V4.1 and later In you as a user from the product team, can create new actions, known as custom actions, as per need. To add custom actions: Create your new action workflow in the Administration ...
  4. Add Email Template Filters via Config Set

    This article explains the process to add email template filters via config set.
  5. Roles in Cora Case Manager

    Starting with V4.0, has been renamed to . Overview Users in are categorized into different groups, and based on the rights assigned, the users can perform different actions.  Roles Following are the general roles you can assign to users...
  6. Cora Case Manager 4.0.3 Release Notes

    Cora Case Manager 4.0.3 Release Notes
  7. Configure Preview Attachment

    This article helps you configure Preview Attachment.
  8. Configure Comment Conversation Type

    This article helps you configure Comment conversation type.
  9. Conversation Types in the Conversations View

    List of Conversation Types in the Conversations View
  10. Configure Task Conversation Type

    This article helps you configure a Task conversation type.