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  1. Latency issues

    Recommendations for avoiding latency issues.
  2. Create Task Conversation Type

    Create Task Conversation Type
  3. Cora SeQuence 9.7.1 Release Notes

    Cora SeQuence 9.7.1 Release Notes
  4. Display Custom Client Properties in Portal Grids

    Display Custom Client Properties in Portal Grids
  5. Cora SeQuence 9.6.3 Release Notes

    Cora SeQuence 9.6.3 Release Notes
  6. Add Tabs to Form

    Describes how to add tabs to a form.
  7. Cora SeQuence 9.6.2 Release Notes

    Cora SeQuence 9.6.2 Release Notes
  8. Cora OpsManager 3.3.2 Release Notes

    Cora OpsManager Release Notes 3.3.2
  9. Update Case based on Text Classification

    You can configure a parameter in the ICM Email Listener workflow to determine whether an existing case needs to be updated when receiving a new email or not.
  10. Configure Similar Case Identification

    Configure Similar Case Identification