Genpact Cora Knowledge Center


ONE Gas Case Study

This case study examines how an Oklahoma-based, Fortune 200 energy provider achieved business process improvement with impressive ROI, using PNMsoft dynamic workflows.

These are some of the ROI highlights:

  • Reduced average billing time by almost two-thirds (from 66 days to 26 days)
  • Reduced maximum billing time my seven times (from 818 days to 125 days)
  • Increased the average collection amount by almost 300% (from $334 to $1,144)