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  1. Important Terminology

    Terminology introduced with version 9.0.
  2. Add Custom Action

    How to add custom actions?
  3. Modify Grid Columns in Cora OpsManager

    How to modify grid columns in Cora OpsManager?
  4. Create Custom Conversation

    This article helps you create and configure the custom conversation type in Cora SeQuence Solution.
  5. Define Keywords to Set Case Priority based on Subject Line

    How to define keywords to set Case Priority based on Subject Line?
  6.  Configuring HTTP Service Activities

    How to configure REST activities?
  7. Create Pre Case Pending Closure Workflow

    How to create Pre Case Pending Closure Workflow?
  8. Delete File Activity Overview

    The Delete File Activity deletes a single file (attachment or array of bytes) from an external storage system as part of a workflow. This is helpful so that a file is not processed multiple tim
  9. Target Date Calculation Parameters

    Target Date Calculation Parameters
  10. Define an FTP/SFTP Connection

    Learn how to configure an FTP connection in .