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  1. Configure Comment Conversation Type

    This article helps you configure Comment conversation type.
  2. Configure Custom Conversation Type

    Starting with V10.0, has been renamed to . V9.4 and later Overview provides an option to extend the system conversation types, and add any custom conversation type to Solution. These types are added to the Conversations table by default, j...
  3. Add Custom Actions

    This article explains the steps to add custom actions in HotOperation solutions process page.
  4. Configure Email Conversations

    Starting with V10.0, has been renamed to . V10.5 Overview Email conversation is a type of case-related conversation supported in . You can enable and configure the Email conversation type for a Solution, which allows users to compose and sen...
  5. Customize QC Task

    This article provides information on customizing the QC tasks.
  6. Add Tabs to Form

    V10.4 Overview Displaying data in tabs in a form makes it easier for you to manage content for large implementations and display large content in an organized format. With all the view content displayed in tabs in a form, you can hav...
  7. Add Configuration Set Properties

    This article explains about adding configuration set properties.
  8. SharePoint Activities Overview

    This article explains the SharePoint activities.
  9. Lock Workflow Instance Execution

    V10.1 and later Overview By default, a workflow instance is locked  during its execution to block concurrent execution of workflow instances, and prevent data discrepancy. While the workflow instance is locked, no other application or user can e...
  10. Built-in Command Activity Overview

    This article explains all about a Built-in Command activity.