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  1. Enable Case Conversation Translation

    Last Updated: 02/02/2024 in Cora Orchestration Administration Conversations
    This article helps you enable Case conversation translation functionality.

  2. Sample Archiving Policies

    Last Updated: 01/30/2024 in Cora Orchestration Administration
    This article provides sample archiving policies.

  3. Add Email Template Filters via Config Set

    Last Updated: 07/16/2024 in Cora Orchestration Administration
    This article explains the process to add email template filters via config set.

  4. Configure Task Conversation Type

    Last Updated: 02/05/2024 in Cora Orchestration Administration Conversations
    This article helps you configure a Task conversation type.

  5. Configure Attachments View

    Last Updated: 07/10/2024 in Cora Orchestration Administration Conversations
    This article helps you configure an Attachments View.

  6. Conversation Types in the Conversations View

    Last Updated: 02/05/2024 in Cora Orchestration Administration Conversations
    List of Conversation Types in the Conversations View

  7. Add GenAI Capabilities

    Last Updated: 04/11/2024 in Cora Case Manager Customization
    This article helps you add GenAI capabilities to Cora Case Manager.

  8. Configure Preview Attachment

    Last Updated: 02/08/2024 in Cora Orchestration Administration Conversations
    This article helps you configure Preview Attachment.

  9. Roles in Cora Case Manager

    Last Updated: 03/19/2024 in Cora Case Manager
    Starting with V4.0, has been renamed to . Overview Users in are categorized into different groups, and based on the rights assigned, the users can perform different actions.  Roles Following are the general roles you can assign to users in ....

  10. Configure File Writer Activity with OAuth

    Last Updated: 04/18/2024 in Cora Orchestration Administration
    This article explains how to configure the File Writer activity with OAuth.