Genpact Cora Knowledge Center

Support

Updated Articles

  1. Customize QC Task

    Last Updated: 04/17/2024 in Cora Case Manager Customization
    This article provides information on customizing the QC tasks.

  2. Cora Case Manager 4.1 Release Notes

    Last Updated: 04/11/2024 in Cora Case Manager Release Notes Cora Case Manager 4.x
    Cora Case Manager 4.1 Release Notes

  3. Create New Email Template

    Last Updated: 04/11/2024 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to create an email template in Cora OpsManager?

  4. Create New Email Template

    Last Updated: 04/11/2024 in Cora Case Manager Configuration
    This articles explains the procedure to create a new email template.

  5. Add Configuration Set Properties

    Last Updated: 04/11/2024 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    How to define/add Configuration Set properties?

  6. Add Configuration Set Properties

    Last Updated: 04/11/2024 in Cora Case Manager Configuration
    This article explains about adding configuration set properties.

  7. Add GenAI Capabilities

    Last Updated: 04/11/2024 in Cora Case Manager Customization
    This article helps you add GenAI capabilities to Cora Case Manager.

  8. Modify General Settings

    Last Updated: 04/09/2024 in Cora OpsManager (Legacy Cora Case Manager) Setup Configuration
    Modify General Settings in Cora OpsManager

  9. Modify General Settings

    Last Updated: 04/09/2024 in Cora Case Manager Configuration
    Starting with V4.0, has been renamed to . V4.0 The pre-defined general settings are available to power users on General Settings tab under Ops Manager Admin. Settings made through this tab are in sync with the respective lookup tables on Admi...

  10. File Writer Activity Overview

    Last Updated: 04/01/2024 in Cora SeQuence (Legacy Cora Orchestration) Developers Activities File Activities
    Use the File Writer Activity to create a file, write (edit) to the file, and save the file to the Cora Sequence database as part of a workflow.