Overview
You can integrate artificial intelligence (AI) in your workflows to automate business processes.
The sample workflow provided here shows how artificial intelligence can help you decide when to approve or reject a loan request, and in some cases, it makes the decision for you.
The sample provides only one example of how artificial intelligence can help you automate processes. In reality, there are several ways in which you can integrate artificial intelligence models to your workflows to automate and expedite processes.
To find out how AI can help automate your processes, contact our Data Specialist.
How does it work?
- The artificial intelligence model is an external resource that uses sample data.
- An HTTP Consumer activity sends the data from the loan request form to the artificial intelligence model.
- Based on data such as gender, marital status, education, and credit history, the artificial intelligence algorithm calculates the probability of loan repayment.
- The artificial intelligence model returns the prediction to the HTTP Consumer.
Sample workflow
The sample workflow includes the following stages:
| Request | Form that includes details of the requester, the loan amount, and uploaded documents. |
| Verification | During verification, the task recipient verifies that the data filled in the form is complete and accurate. |
| Approval | Depending on AI prediction, the loan request is automatically approved, or a recommendation is provided. If repayment prediction is:
|
| Message to customer | Based on the decision, the system sends a message to the customer. |
Downloading instructions
To view the sample workflow:
- Download the workflow.
- Import the downloaded workflow.
- Set the relevant runtime permissions.
Workflow structure
| Workflow | Approver container |
|---|---|
 |  |
