During 8.6 upgrade the system will overwrite the following default configuration files, Please be sure to back up these files prior to the upgrade in case you wish to restore your previous configuration:
1. Location C:\Program Files\PNMsoft\Shared Resources\Components\Flowtime\Config\
a. Services.config
b. Services.Portal.config
2. Location C:\Program Files\PNMsoft\Shared Resources\Components\Flowtime\Config\ServiceMetadata
a. DelegationServiceMetadata.config
b. DelegatorsServiceMetadata.config
c. GroupMessagesServiceMetadata.config
d. MessagesServiceMetadata.config
e. MessagesServiceMetadata.Portal.config
f. ProcessesServiceMetadata.config
g. ProcessInstancesServiceMetadata.config
h. SharedInstancesServiceMetadata.config
i. UserInstancesServiceMetadata.config
j. UserInstancesServiceMetadata.Portal.config
3. Location C:\Program Files\PNMsoft\Shared Resources\Components\Flowtime\Config\ServiceMetadata\Commands
a. MessagesServiceMetadata.default.config
b. ProcessesServiceMetadata.default.config
c. ProcessInstancesServiceMetadata.default.config
d. UserInstancesServiceMetadata.default.config
4. Location C:\Program Files\PNMsoft\Shared Resources\Components\HotOperations\Flowtime\Config
a. Services.config
5. Location C:\Program Files\PNMsoft\Shared Resources\Components\HotOperations\Flowtime\Config\ServiceMetadata
a. AggregatedHotCasesServiceMetadata.config
b. HotCasesServiceMetadata.config
c. OpsManagerAggregatedTasksServiceMetadata.config
d. OpsManagerTasksServiceMetadata.config
e. TeamLeaderTasksServiceMetadata.config
f. TeamMemberTasksServiceMetadata.config
6. Location C:\Program Files\PNMsoft\Shared Resources\Components\HotOperations\Flowtime\Config\ServiceMetadata\Commands
a. CasesServiceMetadata.default.config
b. OpsManagerAggregatedTasksServiceMetadata.default.config
c. OpsManagerTasksServiceMetadata.default.config
d. TeamLeaderTasksServiceMetadata.default.config
e. TeamMemberTasksServiceMetadata.default.config